The key to fostering connection in the face of a 'no' is always hearing 'yes' to something else.
Marshall B. RosenbergThe punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.
Marshall B. RosenbergWhen it comes to giving advice, never do so unless you've first received a request in writing, signed by a lawyer.
Marshall B. RosenbergEvery criticism, judgment, diagnosis, and expression of anger is the tragic expression of an unmet need.
Marshall B. Rosenberg