The cause of anger lies in our thinking - in thoughts of blame and judgment.

What bores the listener bores the speaker too.

We're not taught to think in terms of needs. We don't make nice dead people when we're in touch with needs. Domination structures cannot maintain themselves when citizens are educated to be alive.

With empathy, I'm fully with them, not full of them — that's sympathy.

When we understand the needs that motivate our own and others behavior, we have no enemies.

Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.

We are responsible for what we hear other people say and for how we act.