The cause of anger lies in our thinking - in thoughts of blame and judgment.

You don't have to be brilliant. It's enough to become progressively less stupid.

We are responsible for what we hear other people say and for how we act.

I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.

There are the two main reasons we don't get our needs met. First, we don't know how to express our needs to begin with and second if we do, we forget to put a clear request after it, or we use vague words like appreciate, listen, recognize, know, be real, and stuff like that.

At the root of every tantrum and power struggle are unmet needs.

All violence is the result of people tricking themselves into believing that their pain derives from other people and that consequently those people deserve to be punished.