We give empathy to others for our own benefit.

In a Giraffe institution, the head nurse job would be to serve the nurses, not to control them. Teachers are there to serve the students, not control them.

If we ask two questions, we will see that punishment never works. First: What do we want the other person to do? Second: What do we want the other person's reasons to be for doing as we request?

Natural Giving: Anything we do in life which is not out of that energy, we pay for and everybody else pays for. Anything we do to avoid punishment, everybody pays for. Everything we do for a reward, everybody pays for. Everything we do to make people like us, everybody pays for. Everything we do out of guilt, shame, duty, or obligation, everybody pays for.

Use anger as a wake-up call to unmet needs.

We give empathy to others for our own benefit.

Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.