Empathy is a respectful understanding of what others are experiencing.
As we learn to speak from the heart we are changing the habits of a lifetime.
My anger tells me firstly that there's a need of mine that's not getting met.
We can't win at somebody else's expense. We can only fully be satisfied when the other person's needs are fulfilled as well as our own.
Miracles can happen when we can keep our consciousness away from analyzing and classifying one another.
I wouldn't expect someone who's been injured to hear my side until they felt that I had fully understood the depth of their pain.