Get very clear about the kind of world we would like and then start living that way.

The number one rule of our training is empathy before education.

Remember that whatever anyone does, it is an effort to meet a need.

Conventional compliments often take the form of judgments however positive, and are sometimes offered to manipulate the behavior of others. NVC encourages the expression of appreciation solely for celebration.

We want people to change because they see better ways of meeting their needs at less cost, not because of fear that we're going to punish them, or 'guilt' them if they don't. This applies to ourselves as well.

We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.

If I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.