When we listen for their feelings and needs, we no longer see people as monsters.

With empathy we don't direct, we follow. Don't just do something, be there.

When we hear the other person's feelings and needs, we recognize our common humanity.

NVC is interested in learning that is motivated by reverence for life, by a desire to learn skills, to contribute better to our own well-being and the well-being of others.

Empathy is a respectful understanding of what others are experiencing. Instead of offering empathy, we often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being.

Interpretations, criticisms, diagnoses, and judgments of others are actually alienated expressions of our unmet needs.

Translate all self-judgments into self-empathy.