When we listen for their feelings and needs, we no longer see people as monsters.

We are responsible for what we hear other people say and for how we act.

People don't make us angry, how we think makes us angry.

We are never angry because of what others say or do. It is our thinking that makes us angry.

Empathy: Emptying our mind and listening with our whole being

If you are a czar or a king or a president or someone that wants to control those below them you do not want people to have a consciousness of life, of their needs. Because people do not make good slaves when they're connected to life... That's why in the public schools the primary objective is obedience to authority.

When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.