When we listen for their feelings and needs, we no longer see people as monsters.

Anger, depression, guilt, and shame are the product of the thinking that is at the base of violence on our planet.

As soon as you say, "are you feeling X because I ..." Then the Jackal starts to salivate because he can educate the person that he's the cause of his pain.

Expressing our vulnerability can help resolve conflicts.

In nonviolent communication, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy, allowing others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief.

Getting in touch with unmet needs is important to the healing process.

My anger tells me firstly that there's a need of mine that's not getting met.