Remember that whatever anyone does, it is an effort to meet a need.
When we focus on clarifying what is being observed, felt, and needed rather than on diagnosing and judging, we discover the depth of our own compassion.
Getting in touch with unmet needs is important to the healing process.
When we hear the other person's feelings and needs, we recognize our common humanity.
When you need empathy, you cannot give empathy.
Anger tells us we've disconnected from life. The purpose in anger is to use it to come back to life.