While we may not consider the way we talk to be 'violent,' our words often lead to hurt and pain, whether for others or for ourselves.

With empathy we don't direct, we follow. Don't just do something, be there.

Learning is too precious to be motivated by coercive tactics.

Postpone result/solution thinking until later; it's through connection that solutions materialize - empathy before education.

The punitive use of force tends to generate hostility and to reinforce resistance to the very behavior we are seeking.

I don't think you can have an authentic connection when one person is diagnosing the other.

Judgments of others contribute to self-fulfilling prophecies.