Avoid 'shoulding' on others and yourself!

The only time a message (label) can scare us is if we think there is such a thing, and that such a thing is a disgrace.

I don't think you can have an authentic connection when one person is diagnosing the other.

Empathize with silence by listening for the feelings and needs behind it.

We use NVC to evaluate ourselves in ways that engender growth rather than self-hatred.

Our survival as a species depends on our ability to recognize that our well-being and the well-being of others are in fact one and the same.

People don't make us angry, how we think makes us angry.