What all the basic religions are saying is this: Don't do anything that isn't play.
My anger tells me firstly that there's a need of mine that's not getting met.
We give empathy to others for our own benefit.
In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests.
NO is always a YES to something else.
They have most likely said it because they have an unmet need.