We are responsible for what we hear other people say and for how we act.

When we listen for their feelings and needs, we no longer see people as monsters.

Postpone result/solution thinking until later; it's through connection that solutions materialize - empathy before education.

Also, think about your intentionality - are you getting lost in the method? or coming from the intentionality, the purpose? You don't want to do the mechanics without the consciousness.

Never give advice to your children unless you have it in writing and notarized.

What evidence is there that we've adequately empathized with the other person? First, when an individual realizes that everything going on within has received full empathic understanding, they will experience a sense of relief. We can become aware of this phenomenon by noticing a corresponding release of tension in our own body.

This objective of getting what we want from other people-or getting them to do what we want them to do-threatens the autonomy of people, their right to choose what they want to do. And whenever people feel that they're not free to choose what they want to do, they are likely to resist, even if they see the purpose in what we are asking and would ordinarily want to do it.