Postpone result/solution thinking until later; it's through connection that solutions materialize - empathy before education.

We are never angry because of what others say or do. It is our thinking that makes us angry.

Most of us grew up speaking a language that encourages us to label, compare, demand, and pronounce judgments rather than to be aware of what we are feeling and needing.

Never do anything that isn't play.

My need is for safety, fun and to have distribution of resources, a sustainable life on the planet. NVC is a strategy that serves me to meet these needs.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

Empathy gives you the ability to enjoy another person's pain.