Empathize, rather than put your "but" in the face of an angry person.

Nonviolent Communication is a way of keeping our consciousness tuned in moment by moment to that beauty within ourselves and others, and not saying anything that we think might in any way tarnish people's consciousness of their own beauty.

Fear of corporal punishment obscures children's awareness of the compassion underlying the parent's demands.

Empathy gives you the ability to enjoy another person's pain.

Fix-it jackals can't wait to fix it, because they don't know how to enjoy pain. And until you learn how to enjoy pain, you can't enjoy intimacy.

Make your goal to attend to your underlying needs and to aim for a resolution so satisfying that everyone involved has their needs met also.

Every moment each human being is doing the best we know at that moment to meet our needs. We never do anything that is not in the service of a need, there is no conflict on our planet at the level of needs. We all have the same needs. The problem is in strategies for meeting the needs.