Empathize, rather than put your "but" in the face of an angry person.

When we fear punishment, we focus on consequences, not on our own values.

If I'm using Nonviolent Communication I never, never, never hear what somebody thinks about me. Never hear what somebody thinks about you, you'll live longer. You'll enjoy life more. Hear the truth. The truth is that when somebody's telling you what's wrong with you, the truth is they have a need that isn't getting met. Hear that they're in pain. Don't hear the analysis.

NVC suggests behind every action, however ineffective, tragic, violent, or abhorrent to us, is an attempt to meet a need.

Life-Enriching Education: an education that prepares children to learn throughout their lives, relate well to others, and themselves, be creative, flexible, and venturesome, and have empathy not only for their immediate kin but for all of humankind.

Anger is a signal that you're distracted by judgmental or punitive thinking, and that some precious need of yours is being ignored.

We recognize that real educational reform is essential if today's and tomorrow's children are to live in a more peaceful, just, and sustainable world.