We know the speaker has received adequate empathy when a. we sense a release of tension, or b. the flow of words comes to a halt.
I never have to worry about another person's response, only how I react to what they say.
Be very slow to go into looking for solutions.
Enemy images are the main reason conflicts don't get resolved.
A need is life seeking expression within us.
Never question the beauty of what you are saying because someone reacts with pain, judgment, criticism. It just means they have not heard you.