When we express our needs indirectly through the use of evaluations, interpretations, and images, others are likely to hear criticism. When people hear anything that sounds like criticism, they tend to invest their energy in self-defense or counterattack. It's important that when we address somebody that we're clear what we want back.
Marshall B. RosenbergNVC can be effectively applied at all levels of communication and in diverse situations: intimate relationships, families, schools, organizations and institutions, therapy and counseling, diplomatic and business negotiations, disputes and conflicts of any nature.
Marshall B. RosenbergWhen we have our consciousness on needs, images come to us, naturally, of how to meet those needs.
Marshall B. Rosenberg