People will do something—including changing their behavior—only if it can be demonstrated that doing so is in their own best interests as defined by their own values.

Great leaders encourage leadership development. By openly developing themselves

Every decision that affects our lives will be made by the person who has the power to make that decision, not the 'right' person or the 'smartest' person or the 'best' person. Make peace with this fact.

The major challenge of most executives is not understanding the practice of leadership - it is practicing their understanding of leadership.

Never confuse acquiring degrees with wisdom.

The more we are committed to believing that something is true, the less likely we are to believe that its opposite is true, even in the face of clear evidence that shows we are wrong.

After living with their dysfunctional behavior for so many years, people become invested in defending their dysfunctions rather than changing them.