Experience may be hard but we claim its gifts because they are real, even though our feet bleed on its stones.
Mary Parker FollettMany people tell me what I ought to do and just how I ought to do it, but Few have made me want to do something.
Mary Parker Follettwe certainly do not want to abolish power, that would be abolishing life itself, but we need a new orientation toward it.
Mary Parker FollettThe leader is one who can organize the experience of the group ... and thus get the full power of the group. The leader makes the team. This is pre-eminently the leadership quality - the ability to organize all the forces there are in an enterprise and make them serve a common purpose.
Mary Parker Follettmany rules could be made for the giving of orders. Don't preach when you give orders. Don't discuss matters already settled unless you have fresh data. Make your direction so specific that there will be no question whether they have been obeyed or not. Find out how to give directions and yet to allow people opportunity for independent thinking, for initiative. And so on and so on. Order-giving requires just as much study and just as much training as any other skill we wish to acquire.
Mary Parker Follett