many rules could be made for the giving of orders. Don't preach when you give orders. Don't discuss matters already settled unless you have fresh data. Make your direction so specific that there will be no question whether they have been obeyed or not. Find out how to give directions and yet to allow people opportunity for independent thinking, for initiative. And so on and so on. Order-giving requires just as much study and just as much training as any other skill we wish to acquire.
Mary Parker FollettMany people tell me what I ought to do and just how I ought to do it, but Few have made me want to do something.
Mary Parker FollettAnd the most successful leader of all is one who sees another picture not yet actualized. He sees the things which belong in his present picture but which are not yet there.
Mary Parker Follett