there is a pernicious tendency to make the opinions of the expert prevail by crowd methods, to rush the people instead of educating them.
Mary Parker FollettPower-over is resorted to time without number because people will not wait for the slower process of education.
Mary Parker FollettThe ignoring of differences is the most fatal mistake in politics or industry or international life: every difference that is swept up into a bigger conception feeds and enriches society; every difference which is ignored feeds on society and eventually corrupts it.
Mary Parker FollettImitation is for shirkers, like-minded-ness for the comfort lovers, unifying for the creators.
Mary Parker Follettmany rules could be made for the giving of orders. Don't preach when you give orders. Don't discuss matters already settled unless you have fresh data. Make your direction so specific that there will be no question whether they have been obeyed or not. Find out how to give directions and yet to allow people opportunity for independent thinking, for initiative. And so on and so on. Order-giving requires just as much study and just as much training as any other skill we wish to acquire.
Mary Parker Follett