Trust cannot be bought or commanded, inherited or enforced. To maintain it, leaders must continually earn it.

No question about it: potential is wrapped in great mystery. Like rainbows, which are really circles-we see only the upper halves, the horizon hides the rest-potential never reveals its entirety.

Leadership is like third grade: it means repeating the significant things.

We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?

To be a leader means, especially, having the opportunity to make a meaningful difference in the lives of those who permit leaders to lead.

The greatest thing is, at any moment, to be willing to give up who we are in order to become all that we can be.

Leaders should leave behind them assets and a legacy.