We can teach ourselves to see things the way they ARE. Only with vision can we begin to see things the way they CAN BE.

Jazz, like leadership, combines the unpredictability of the future with the gifts of individuals.

Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.

If you want the best things to happen in corporate life you have to find ways to be hospitable to the unusual person. You don't get innovation as a democratic process. You almost get it as an anti-democratic process. Certainly you get it as an antithetical process, so you have to have an environment where the body of people are really amenable to change and can deal with the conflicts that arise out of change an innovation.

Leaders don't inflict pain - they share pain.

The leader is the servant who removes the obstacles that prevent people from doing their jobs.

We need to give each other the space to grow, to be ourselves, to exercise our diversity. We need to give each other space so that we may both give and receive such beautiful things as ideas, openness, dignity, joy, healing, and inclusion.