The first responsibility of a leader is to define reality.

History can't be left to fend for itself. For when it comes to history and beliefs and values, we turn our future on the lathe of the past.

When things go awry, trust powers the generators until the problem is fixed.

Leaders should leave behind them assets and a legacy.

Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.

We cannot avoid growing old; but we can avoid growing cold.

Leaders who keep promises and followers who respond in kind create an opportunity generate enormous energy around their commitment to serve others.