We see a decline of civility, and, sadly, it’s often modeled by the very people from whom we have the least right to expect it.

Trust grows when people see leaders translate their personal integrity into organizational fidelity. At the heart of fidelity lies truth-telling and promise-keeping.

By ourselves we suffer serious limitations. Together we can be something wonderful.

We can accomplish more together than we can alone.

A friend of mine characterizes leaders simply like this: Leaders don't inflict pain. They bear pain.

Integrity in all things precedes all else. The open demonstration of integrity is essential.

If you want the best things to happen in corporate life you have to find ways to be hospitable to the unusual person. You don't get innovation as a democratic process. You almost get it as an anti-democratic process. Certainly you get it as an antithetical process, so you have to have an environment where the body of people are really amenable to change and can deal with the conflicts that arise out of change an innovation.