We see a decline of civility, and, sadly, it’s often modeled by the very people from whom we have the least right to expect it.

Jazz, like leadership, combines the unpredictability of the future with the gifts of individuals.

Trust comes only with genuine effort, never with a lick and a promise.

Earning trust is not easy, nor is it cheap, nor does it happen quickly. Earning trust is hard and demanding work. Trust comes only with genuine effort, never with a lick and a promise.

In the end, it is important to remember that we cannot become what we need to be by remaining what we are.

The leader is the servant who removes the obstacles that prevent people from doing their jobs.

Leadership is liberating people to do what is required of them in the most effective and humane way possible.