If you want the best things to happen in corporate life you have to find ways to be hospitable to the unusual person. You don't get innovation as a democratic process. You almost get it as an anti-democratic process. Certainly you get it as an antithetical process, so you have to have an environment where the body of people are really amenable to change and can deal with the conflicts that arise out of change an innovation.

When trust permeates a ministry, great things are possible, not the least of which is an opportunity to reach the ministry's potential.

Above all, leadership is a position of servanthood.

The signs of outstanding leadership appear primarily among the followers. Are the followers reaching their potential? Are they learning? Serving? Do they achieve the required results? Do they change with grace? Manage conflict?

We do not grow by knowing all of the answers, but rather by living with the questions.

Trust comes only with genuine effort, never with a lick and a promise.

We can teach ourselves to see things the way they ARE. Only with vision can we begin to see things the way they CAN BE.