In some South Pacific cultures, a speaker holds a conch shell as a symbol of temporary position of authority. Leaders must understand who holds the conch-that is, who should be listened to and when.

In the end, it is important to remember that we cannot become what we need to be by remaining what we are.

Understanding the diversity of our gifts enables us to begin taking the crucial step of trusting each other.

Change without continuity is chaos. Continuity without change is sloth-and very risky.

Intimacy is at the heart of competence. It has to do with understanding, with believing, and with practice. It has to do with the relationship to one's work.

Sometimes we think we're a little too gifted to show up, yo uknow. But none of us truly is...By avoiding risk we really risk what's most important in life---reaching toward growth, our potential, and a true contribution to a common good.

A team of giants needs giant pitchers who throw good ideas but every pitcher needs an outstanding catcher. Without giant catchers, the ideas of the giant pitchers may eventually disappear.