A lot of people believe you only need a vision. This is simply not correct. You need brilliant execution every day. It's about attention to all the details of go to market.

Business operators that really deeply care about their employees and consumers deliver the right response every day.

Better ramp up your virtual relationships. Companies think omni channel is the correct answer. This is not enough. The information explosion for consumers makes 24/7 and full and complete engagement possible.

Take an expansive view of the consumers needs and expand beyond your current boundaries.

You need to have sufficient resources against your priorities. Your eyes have to be open every day.

Epidemics of "bad" voice can kill your reputation overnight.

Curiosity is the greatest source of ideas, retail revolutions, and insights.