When you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

The Germans will crawl bollock-naked over broken glass to get low fares.

It reminds me of two drunks leaning on each other.

We need more people to go into business and fewer wasting our lives becoming bureaucrats and civil servants.

I came into business to make money, I make no apology for that. I wanted to make a lot of money but after the first £50million or £100million, it became less about making money and more about having fun.

We think passengers who forget to print their boarding passes should pay €60 for being so stupid.