MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.
Michael O'LearyCode-sharing, alliances, and connections are all about "how do we screw the poor customer for more money?"
Michael O'LearyThe police force were outstanding in their field. But all they did was stand in their field. They kept passengers on board while they played with a suspect package for two and three quarter hours. Extraordinary.
Michael O'LearyThe airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.
Michael O'Leary