MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.
Michael O'LearyRyanair's biggest achievement? Bringing low fares to Europe and still lowering em. Biggest failure? Hiring me.
Michael O'LearyThe police force were outstanding in their field. But all they did was stand in their field. They kept passengers on board while they played with a suspect package for two and three quarter hours. Extraordinary.
Michael O'LearyDo we carry rich people on our flights? Yes, I flew on one this morning and I'm very rich.
Michael O'Leary