I'm here with Howard Millar and Michael Cawley, our two deputy chief executives. But they're presently making love in the gentleman's toilets, such is their excitement at today's results.
Michael O'LearyPeople say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.
Michael O'LearyWhen you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.
Michael O'Leary