Companies leverage two basic pulleys of human behavior to increase the likelihood of an action occuring: the ease of performing an action and the psychological motivation to do it.
Nir EyalLike flossing, frequent engagement with a product, especially over a short period of time, increases the likelihood of forming new routines.
Nir EyalUsers who continually find value in a product are more likely to tell their friends about it.
Nir Eyal