A functional team must make the collective results of the group more important to each individual than individual members' goals.

The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and children. It sends people to work in the morning with clarity, hope, and anticipation and brings them home at night with a greater sense of accomplishment, contribution, and self-esteem. The impact of this is as important as it is impossible to measure.

Members of trusting teams admit weaknesses and mistakes, take risks in offering feedback and assistance, and focus time and energy on important issues, not politics.

Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.

On a team, trust is all about vulnerability, which is difficult for most people.

No action, activity, or process is more central to a healthy organization than the meeting

People will walk through fire for a leader that's true and human.