A functional team must make the collective results of the group more important to each individual than individual members' goals.

Trust is the foundation of real teamwork. And so the first dysfunction is a failure on the part of team members to understand and open up to one another. And if that sounds touchy-feely, let me explain, because there is nothing soft about it. It is an absolutely critical part of building a team. In fact, it’s probably the most critical.

There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge.

A functional team must make the collective results of the group more important to each individual than individual members' goals.

Organizational health is the single greatest competitive advantage in any business.

The only real payoff for leadership is eternal.

A core value is something you're willing to get punished for.