There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge.

Success comes only for those groups that overcome the all-too-human behavioral tendencies that corrupt teams and breed dysfunctional politics within them.

An organization has integrity—is healthy—when it is whole, consistent, and complete, that is, when its management, operations, strategy, and culture fit together and make sense.

. . . his biggest problem was his need for a problem.

No action, activity, or process is more central to a healthy organization than the meeting

It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.

People will walk through fire for a leader that's true and human.