Achieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and education, most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of the team, but that is exactly what is required.

The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and children. It sends people to work in the morning with clarity, hope, and anticipation and brings them home at night with a greater sense of accomplishment, contribution, and self-esteem. The impact of this is as important as it is impossible to measure.

Trust is the foundation of real teamwork (there is nothing touchy-feely about this).

The vast majority of organizations today have more than enough intelligence, experience and knowledge to be successful. What they lack is organizational health.

Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.

An organization has integrity—is healthy—when it is whole, consistent, and complete, that is, when its management, operations, strategy, and culture fit together and make sense.

Organizational health is the single greatest competitive advantage in any business.