Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.

The only real payoff for leadership is eternal.

Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.

Members of trusting teams accept questions and input about their areas or responsibility, appreciate and tap into one another's skills and experiences, and look forward to meetings and other opportunities to work as a group.

There is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge.

If you’re not interested in getting better, it’s time for you to stop leading.

On a team, trust is all about vulnerability, which is difficult for most people.