Trust is the confidence among team members that their peers' intentions are good, and that there is no reason to be protective or careful around the group. In essence, teammates are not comfortable being vulnerable with one another.
Patrick LencioniWhen there is trust, conflict becomes nothing but the pursuit of truth, an attempt to find the best possible answer.
Patrick LencioniBuilding a cohesive leadership team is the first critical step that an organization must take if it is to have the best chance at success.
Patrick LencioniTrust is the foundation of real teamwork. And so the first dysfunction is a failure on the part of team members to understand and open up to one another. And if that sounds touchy-feely, let me explain, because there is nothing soft about it. It is an absolutely critical part of building a team. In fact, itโs probably the most critical.
Patrick Lencioni