The key ingredient to building trust is not time. It is courage.

Open, frank communication is the lynchpin to teamwork. A fractured team is like a fractured bone; fixing it is always painful and sometimes you have to re-break it to heal it fully - and the re-break always hurts more because it is intentional.

. . . his biggest problem was his need for a problem.

Building a cohesive leadership team is the first critical step that an organization must take if it is to have the best chance at success.

A functional team must make the collective results of the group more important to each individual than individual members' goals.

An organization has integrity—is healthy—when it is whole, consistent, and complete, that is, when its management, operations, strategy, and culture fit together and make sense.

A core value is something you're willing to get punished for.