Leaders must display their humanness. Those under their authority must be empowered & have the courage to engage in honest dialogue.
Patrick LencioniLike a good marriage, trust on a team is never complete; it must be maintained over time.
Patrick LencioniTeam members have to be focused on the collective good of the team. Too often, they focus their attention on their department, their budget, their career aspirations, their egos.
Patrick LencioniThere is just no escaping the fact that the single biggest factor determining whether an organization is going to get healthier - or not - is the genuine commitment and active involvement of the person in charge.
Patrick Lencioni