Patrick Lencioni Quotes

Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think.

Trust is knowing that when a team member does push you, they're doing it because they care about the team.

Members of trusting teams accept questions and input about their areas or responsibility, appreciate and tap into one another's skills and experiences, and look forward to meetings and other opportunities to work as a group.

A functional team must make the collective results of the group more important to each individual than individual members' goals.

Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.

The impact of organizational health goes far beyond the walls of a company, extending to customers and vendors, even to spouses and children. It sends people to work in the morning with clarity, hope, and anticipation and brings them home at night with a greater sense of accomplishment, contribution, and self-esteem. The impact of this is as important as it is impossible to measure.