Members of trusting teams accept questions and input about their areas or responsibility, appreciate and tap into one another's skills and experiences, and look forward to meetings and other opportunities to work as a group.

On a team, trust is all about vulnerability, which is difficult for most people.

Trust is the foundation of real teamwork (there is nothing touchy-feely about this).

Experiential team exercises can be valuable tools for enhancing teamwork as long as they are layered upon more fundamental and relevant processes.

Team members who are not genuinely open with one another about their mistakes and weaknesses make it impossible to build a foundation for trust.

An organization's strategy is simply its plan for success. It's nothing more than the collection of intentional decisions a company makes to give itself the best chance to thrive and differentiate from competitors.

A job is bound to be miserable if it doesn't involve measurement.