Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.

Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.

Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.

Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.

No business can do everything. Even if it has the money, it will never have enough good people. It has to set priorities. The worst thing to do is a little bit of everything. This makes sure that nothing is being accomplished. It is better to pick the wrong priority than none at all.

For new technology to replace old, it has to have at least ten times the benefit.