Accept the fact that we have to treat almost anybody as a volunteer.

Great wisdom not applied to action and behavior is meaningless data.

In the knowledge economy everyone is a volunteer, but we have trained our managers to manage conscripts.

Communism is evil. Its driving forces are the deadly sins of envy and hatred.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Quality of character doesn't make a leader, but the lack of it flaws the entire process.

Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the 'naturals,' the ones who somehow know how to teach.