No one learns as much about a subject as one who is forced to teach it.

We spend a lot of time teaching leaders what to do. We don't spend enough time teaching leaders what to stop. Half the leaders I have met don't need to learn what to do. They need to learn what to stop

Leadership is an achievement of trust.

We can't make people better by trying to eliminate their weaknesses, but we can help then perform better by building on their strengths.

Every time you do something that is important, write down what you expect will happen.

All great change in business has come from outside the firm, not from inside.

Listening is not a skill; it is a discipline.