What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it is another matter.

The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer.

There are two types of people in the business community: those who produce results and those who give you reasons why they didn't.

Do not believe that it is very much of an advance to do the unnecessary three times as fast.

Every enterprise is learning and teaching institution. Training and development must be built into it on all levels, training and development that never stop.

Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.

The most important thing in communication is hearing what isn't said.