The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.

Growth that adds volume without improving productivity is fat. Growth that diminishes productivity is cancer.

True marketing starts...with the customer, his demographics, his realities, his needs, his values. It does not ask, "What do we want to sell?" It asks, "What does the customer want to buy?"

By themselves, character and integrity do not accomplish anything. But their absence faults everything else.

We can ill afford to have activities conducted as "non-profit," that is, as activities that devour capital rather than form it, if they can be organized as activities that form capital, as activities that make a profit.

You must accept that if the computer is a tool, it is the job of tool user to know what to use it for.

Society, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But the organization of the post-capitalist society of organizations is a destabilizer. Because its function is to put knowledge to work - on tools, processes, and products; on work; on knowledge itself - it must be organized for constant change.