You cannot prevent a major catastrophe, but you can build an organization that is battle-ready, where people trust one another. In military training, the first rule is to instill soldiers with trust in their officers - because without trust, they won't fight.

The leader of the past was a person who knew how to tell. The leader of the future will be a person who knows how to ask.

Our most important education system is in the employees' own organization.

Making good decisions is a crucial skill at every level.

Do what you do best, and outsource the rest.

One does not "manage" people. The task is to lead people.

The success and ultimately the survival of every business, large or small, depends in the last analysis on its ability to develop people. This ability is not measured by any of our conventional yardsticks of economic success; yet, is the final measurement.