Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.

Trust is congruence between what you say and what you do.

Don't solve problems. Pursue opportunities.

Profit is not the explanation, cause, or rationale of business behavior and business decisions, but the test of their validity.

A fundamental responsibility of leadership is make sure that everybody knows the mission, understands it, lives it.

The fruit of your work grows on other people's trees

The postwar [WWII] GI Bill of Rights - and the enthusiastic response to it on the part of America's veterans - signaled the shift to the knowledge society. Future historians may consider it the most important event of the twentieth century. We are clearly in the midst of this transformation; indeed, if history is any guide, it will not be completed until 2010 or 2020. But already it has changed the political, economic and moral landscape of the world.