If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

No organization can depend on genius; the supply is always scarce and unreliable. It is the test of an organization to make ordinary people perform better than they seem capable of, to bring out whatever strength there is in its members, and to use each person's strength to help all the other members perform.

To survive and succeed, every organization will have to turn itself into a change agent

They wrongly believe that good intentions move mountains. Bulldozers move mountains. But there are exceptions.

The new always looks so puny-so unpromising-next to the reality of the massive, ongoing business.

Leadership is an achievement of trust.

Society, community, family are all conserving institutions. They try to maintain stability and to prevent, or at least slow down, change. But the organization of the post-capitalist society of organizations is a destabilizer. Because its function is to put knowledge to work - on tools, processes, and products; on work; on knowledge itself - it must be organized for constant change.