If there is any one secret of effectiveness, it is concentration. Effective executives do first things first and they do one thing at a time.

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.

Quality of character doesn't make a leader, but the lack of it flaws the entire process.

The young knowledge worker whose job is too small to challenge and test his abilities either leaves or declines rapidly into premature middle age, soured, cynical, unproductive.

Not to innovate is the single largest reason for the decline of existing organizations. Not to know how to manage is the single largest reason for the failure of new ventures.

The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.

The purpose of information is not knowledge. It is being able to take the right action.