We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.

I'm a writer. I could not or would not ever run a business. I don't even have a secretary. And contrary to some of the stereotypes, entrepreneurs are not loners. I am.

The honest work of yesterday has lost its social status, its social esteem.

Leadership is all hype. We've had three great leaders in this century-Hitler, Stalin, and Mao.

History has been written not by the most talented but by the most motivated.

The greatest change in corporate culture - and the way business is being conducted - may be the accelerated growth of relationships based... on partnership.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.