We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.

The most important contribution management needs to make in the 21st century is ... to increase the productivity of knowledge work and the knowledge worker

No one has ever failed to find the facts they are looking for.

Leadership is an achievement of trust.

Unless strategy evaluation is performed seriously and systematically, and unless strategists are willing to act on the results, energy will be used up defending yesterday.

The great challenge to management today is to make productive the tremendous new resource, the knowledge worker. This, rather than the productivity of the manual worker, is the key to economic growth and economic performance in today's society.

People alone of all the resources can grow and develop.