We no longer even understand the question whether change is by itself good or bad, ...We start out with the axiom that it is the norm. We do not see change as altering the order... We see change as being order itself - indeed the only order we can comprehend today is a dynamic, a moving, a changing one.

The most important thing in communication is hearing what isn't said.

There is no perfect strategic decision. One always has to pay a price. One always has to balance conflicting objectives, conflicting opinions, and conflicting priorities. The best strategic decision is only an approximation - and a risk.

When the business grows, the person who founded it is incredibly busy. Rapid growth puts an enormous strain on a business. You outgrow your production facilities. You outgrow your management capabilities.

The 1st question the effective decision-maker asks is: 'Is this a generic situation or an exception?'

If you want to improve how you manage time - stop doing what doesn't need to be done!

Ideas are cheap and abundant; what is of value is the effective placement of those ideas into situations that develop into action.