When the business grows, the person who founded it is incredibly busy. Rapid growth puts an enormous strain on a business. You outgrow your production facilities. You outgrow your management capabilities.

Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.

All companies are service companies; some also manufacture products.

Effective organizations put people in jobs in which they can do the most good. They place people -- and allow people to place themselves -- according to their strengths.

Results are obtained by exploiting opportunities, not by solving problems.

Economists think the poor need them to tell them that they are poor.

One has to make a decision when a condition is likely to degenerate if nothing is done.