An executive should be a realist; and no one is less realistic than the cynic.

Leadership is an achievement of trust.

Production is not the application of tools to materials, but logic to work.

No organization can depend on genius; the supply is always scarce and unreliable. It is the test of an organization to make ordinary people perform better than they seem capable of, to bring out whatever strength there is in its members, and to use each person's strength to help all the other members perform.

Mother Teresa's numerical results were not her greatest contribution. Instead, she made the world-and especially India-conscious of compassion.

Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or a different service. It is capable of being presented as a discipline, capable of being learned, capable of being practiced. Entrepreneurs need to search purposefully for the sources of innovation, the changes and their symptoms that indicate opportunities for successful innovation. And they need to know and to apply the principles of successful innovation.

Culture eats Christianity for breakfast.