History has been written not by the most talented but by the most motivated.

The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.

If the feudal knight was the clearest embodiment of society in the early Middle Ages, and the "bourgeois" under Capitalism, the educated person will represent society in the post-capitalist society in which knowledge has become the central resource.

Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Management is doing things right; leadership is doing the right things.

The large organization has to learn to innovate, or it won't survive.

Management is not being brilliant. Management is being conscientious.