Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

You can either take action, or you can hang back and hope for a miracle. Miracles are great, but they are so unpredictable.

With Christianity, freedom and equality became the two basic concepts of Europe; they are themselves Europe.

Unless commitment is made, there are only promises and hopes... but no plans.

Knowledge people and service people learn the most when they teach .

No organization can depend on genius; the supply is always scarce and unreliable. It is the test of an organization to make ordinary people perform better than they seem capable of, to bring out whatever strength there is in its members, and to use each person's strength to help all the other members perform.

There's an enormous number of managers who have retired on the job.