Of all the decisions an executive makes, none is as important as the decisions about people, because they determine the performance capacity of the organization.

We will have to learn to lead people rather then to contain them.

The ultimate resource in economic development is people. It is people, not capital or raw materials that develop an economy.

The final test of greatness in a CEO is how well he chooses a successor and whether he can step aside and let the successor run the company.

For the social ecologist language is not "communication." It is not just "message." It is substance. It is the cement that holds humanity together. It creates community and communication. ...Social ecologists need not be "great" writers; but they have to be respectful writers, caring writers.

A business exists because the consumer is willing to pay you his money. You run a business to satisfy the consumer. That isn't marketing. That goes way beyond marketing.

What is the manager's job? It is to direct the resources and the efforts of the business toward opportunities for economically significant results. This sounds trite - and it is. But every analysis of actual allocation of resources and efforts in business that I have ever seen or made showed clearly that the bulk of time, work, attention, and money first goes to problems rather than to opportunities, and, secondly, to areas where even extraordinarily successful performance will have minimal impact on results.