The most effective way to manage change is to create it.

What people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely buys what the business thinks it sells him.

Business has only two basic functions - marketing and innovation.

The only skill that will be important in the 21st century is the skill of learning new skills.Everythi ng else will become obsolete over time.

Efficiency is doing better what is already being done.

Successful people know they need to get many things done-and done effectively. Therefore, they concentrate their time and energy on doing one thing at a time-and on doing first things firs.

The need to manage oneself is creating a revolution in human affairs.